NEW YORK — From You Flowers’ is proud to announce that we received the 2019 award for the “Highest Customer Satisfaction with Online Flower Retailers” by J.D. Power.
J.D. Power ranks all online floral retailers on a 1,000-point scale, and From You Flowers receives the highest score of 840. In this report, they measure the satisfaction from transactions over the past 12 months. From You Flower’s exceptional score is achieved through excelling in categories from which the J.D. Power survey included, “variety of merchandise; competitiveness of pricing; and customer service.”
“All of us at From You Flowers are dedicated to providing customer service that goes above and beyond,” said Mike Chapin, CEO of From You Flowers. “Every time our customers choose us to help them celebrate a special occasion, we are focused on making their gifting experience with From You Flowers one to remember. Our team has put in a lot of hard work throughout the years to ensure From You Flowers is a place you come to every time you want to send a gift. As From You Flowers looks to the future, we will continue to offer a wide product selection for competitive prices, all while keeping our customer’s at the center.”
From You Flowers has been a leading online retailer of flowers, plants, and gift baskets since it was co-founded in 2002 by Mike Chapin. It is with great pleasure that From You Flowers receives this award from J.D. Power which recognizes the dedication the company has had to providing top-notch customer satisfaction.
“Thank you to J.D. Power for awarding us the ‘Highest Customer Satisfaction with Online Flower Retailers’ for 2019 and a special thank you to our customers,” Mike Chapin added.
About Tenth Avenue Commerce
Tenth Avenue Commerce is a consumer driven e-commerce holding company based in New York and Connecticut. Founded in 2011, Tenth Avenue Commerce invests in brands that are leaders in their industry. TAC incorporates the brand’s knowledge while bringing its expertise in data-driven digital marketing. Led by CEO Michael Chapin, Tenth Avenue Commerce currently owns and operates From You Flowers, Eve’s Addiction, Kerrits, H. Bloom, Brook & York, Send Flowers, FaceVase and Social Media Link. Tenth Avenue Commerce is an affiliate of Tenth Avenue Holdings, LLC.
