GAITHERSBURG, Md. — Sodexo, a food and facilities management company committed to improving Quality of Life, announced that it has been awarded a 2019 Confirmit Achievement in Customer Excellence (ACE) Award in the B2B category. This honor demonstrates Sodexo’s exceptional commitment and unique approach to customer service specific to B2B companies.
“Sodexo is very proud to be a recipient of a 2019 Confirmit Achievement in Customer Excellence Award, as it reinforces our commitment to be client and consumer-centric and make data-informed decisions to continually improve upon the value we provide to our clients,” said Andrea McCampbell, Vice President North America Client Relations, Sodexo.
Sodexo partners with Confirmit to provide an enterprise client feedback solution across all business segments. The solution enables Sodexo’s operations teams to build and maintain client relationships, promote dialog and develop strategic partnerships.
Stephanie Coleman, who leads Sodexo’s Client Loyalty team in North America, said, “We are honored to be chosen as a Judge’s Choice recipient in the B2B category, a very prestigious award. Our Client Loyalty Strategy empowers our teams to use business intelligence to retain and expand their portfolio.”
“We are delighted to honor Sodexo with a 2019 Confirmit Achievement in Customer Excellence Award,” said Ken Østreng, CEO of Confirmit. “Customer Experience is a critical component of great business decision-making and it is wonderful to be able to recognize organizations who truly understand this. The Confirmit team is proud to work with companies who are committed to customer-centricity across the entire experience ecosystem.”
The Achievement in Customer Excellence Awards program was established in 2005 to recognize outstanding achievement in customer excellence. Receiving the award is a distinct honor that demonstrates both rigorous application of customer experience processes and outstanding performance as measured by those processes.
About Confirmit
Confirmit is the world’s leading SaaS vendor for multi-channel Customer Experience, Employee Engagement, and Market Research solutions. Confirmit powers Global 5000 companies and Market Research agencies worldwide with a wide range of software products for feedback / data collection, panel management, data processing, analysis, and reporting. Visit www.confirmit.com for more information.
About Sodexo North America
Sodexo North America is part of a global, Fortune 500 company with a presence in 72 countries. Sodexo is a leading provider of integrated food, facilities management and other services that enhance organizational performance, contribute to local communities and improve quality of life for millions of customers in corporate, education, healthcare, senior living, sports and leisure, government and other environments daily. The company employs 160,000 people at 13,000 sites in all 50 U.S. states and Canada, and indirectly supports tens of thousands of additional jobs through its annual purchases of $19 billion in goods and services from small to large businesses. Sodexo is committed to supporting diversity and inclusion and safety, while upholding the highest standards of corporate responsibility and ethical business conduct. In support of local communities across the U.S., in 2018, Sodexo contributed over 159,500 in volunteer hours, and since 1996, the Stop Hunger Foundation has contributed nearly $34.5 million to help feed children in America impacted by hunger. To learn more, visit SodexoUSA.com, and connect with us on Facebook, Instagram, LinkedIn, Twitter and YouTube.
