Retail & FoodService
The Fresh Market Partners With SMG to Refresh its Customer Experience Strategy and Drive Actionable Insights
Service Management Group (SMG), a global customer, patient and employee experience management partner to more than 500 brands, has announced a new customer experience management (CEM) program with The Fresh Market. Seeking a provider that can help uncover and activate insights, the specialty grocer selected SMG for its dual focus on technology and professional services.... Read more
October 9, 2019 | 7 min to read