NES Optimizes Fleet Operations, Powered by Chevin FleetWave
October 27, 2026 | 3 min to read
Nashville Electric Service (NES), one of the 11 largest public electric utilities in the United States, has improved fleet maintenance compliance and increased operational efficiency using Chevin Fleet Solutions’ FleetWave fleet management software.
Based in Nashville, Tennessee, NES supplies electricity to more than 460,000 customers across Nashville and Davidson County and parts of six surrounding counties. Established in 1939, the utility operates across approximately 700 square miles, maintaining an extensive electricity distribution network serving homes, businesses and essential services throughout Middle Tennessee.
NES operates a diverse fleet of vehicles to support its operational activities. NES continues to grow to accommodate an increasing population in Middle Tennessee placing increasing demands on maintenance planning, asset management and administrative resources.
Before introducing FleetWave, NES relied on a combination of spreadsheets, separate software applications and physical documentation to manage various fleet functions. The organization wanted to consolidate these activities into a single, centralized system, reducing its reliance on paper vehicle records and registrations while improving the tracking of fleet repair and maintenance expenditures.
Following an evaluation of competing solutions, NES selected Chevin’s FleetWave for its configurability, comprehensive functionality and customer-focused approach.
Meaghan Morgan, Fleet Business Analyst II at Nashville Electric Service, explains: “We had extremely high expectations for a fleet asset management solution. We wanted to reduce our reliance on physical documentation, improve the way we tracked repair and maintenance expenditure, and bring together the many different fleet management functions that were spread across spreadsheets and separate systems.
“Chevin stood out because of the configurability of FleetWave, the breadth of its capabilities and the company’s customer-first approach. We needed a solution that could support our operational requirements while providing the flexibility to adapt as those requirements changed.”
Since implementation, FleetWave has enabled NES to automate and standardize a range of previously manual processes, improving the availability of fleet information and reducing administrative workloads.
The centralized system has also improved the speed with which the fleet department can respond to operational data requests and produce reports for internal and external stakeholders. Standardized processes have made onboarding new maintenance technicians faster and more efficient, helping to maintain consistency across fleet operations.
Importantly, improved maintenance planning and compliance can result in reduced unplanned maintenance work, allowing the utility to manage its fleet resources more effectively.
“FleetWave has helped us stay on top of maintenance planning and day-to-day operations. We can respond more quickly to requests for information, our processes are more consistent, and improved maintenance compliance.
For NES, the benefits extend beyond replacing manual processes. By bringing fleet information and operational activities together, FleetWave has provided a more consistent approach to managing assets, supporting maintenance decisions and adapting to the requirements of a growing fleet.
The experience demonstrates how a configurable fleet management system can deliver continuing operational improvements, helping organizations maintain control of fleet costs, compliance and resources as their requirements evolve.
About Chevin Fleet Solutions
Chevin Fleet Solutions is a multi-award-winning provider of fleet management software, used globally to manage more than 1 million vehicles and assets.
Chevin provides the fleet management platform built for complex fleets that need more than usability alone. Chevin gives fleet teams continuous control over operations through its fully integrated, configurable platform, FleetWave. Customers stay compliant, keep vehicles on the road and gain long-term value from their fleet system, not just at day one, but year after year.
Chevin builds solutions around real fleet challenges, focused on strengthening self-service capability without additional upsell, so that as customers grow, the system grows with them. This is the Chevin Value Loop.