Improvement of the daily service provision is one of our three priorities. For example, in the run-up to Valentine’s Day we deployed additional staff, trolleys and containers. And that approach was immediately successful.
A summary of the figures:
- In weeks 6 and 7: almost 14,000 more orders delivered on time to the customer's box than in the same weeks last year.
- 96.6% of the transactions was delivered within the agreed deadline. This is an improvement of 1.4% compared with last year.
- In 2018 the score through week 7 was 97.7%. That is a good performance compared with the results in 2017, when the annual score was 92.1%.
To read the rest of the story, please go to: Royal FloraHolland
