Train Your Staff To Be Cheese Experts For Your Customers

Ever been frustrated when you ask someone who works in a place of business about a product and they really can’t answer your questions? Trained associates can help. As detailed in The Gourmet Retailer, The International Dairy-Deli-Bakery Association (IDDBA), Madison, Wis., has partnered with LearnSomething, Inc. (LS), Tallahassee, Fla., prominent cheese manufacturers DCI Cheese Company, Président and Land O’Lakes, and several major retailers to produce “Cheese: Product Knowledge for Retail Staff.” This is an online training program that teaches cheese and deli department associates how to engage customers and deliver cheese solutions to meet shopper needs.

To read the rest of the story, please go to: Amazing Service Guy.