Costco Members Might See Card Scanners When They Next Visit
The company says on its customer service website that scanners “will be used at the entrance door of your local warehouse” in the coming months. …
Customer Service
New FMI Survey Finds U.S. Food Industry is Investing Heavily in Customer Experience Amid Economic Volatility
Despite a challenging year marked by a persisting pandemic, historic inflation, supply chain bottlenecks and labor shortages, the food industry is making significant investments to meet shoppers’ evolving tastes, according to FMI—The Food Industry Association’s annual comprehensive research report, The Food Retailing Industry Speaks 2022. …
ShopRite Awarded Newsweek’s “America’s Best In-State Customer Service”
ShopRite has been named to Newsweek’s 2020 America’s Best-In-State Customer Service for New Jersey, which recognizes companies for building key relationships with customers and providing extraordinary shopping experiences. …