Capterra

As labor shortages and rising costs continue to cut into profit margins, restaurants are looking for ways to improve their business model—and automation is increasingly looking like a viable solution. From conversational AI drive-thrus to full-service fry cook robots, the possibilities are endless, but not all roles can be replaced. Capterra’s 2022 Restaurant Automation Survey found that more than half of restaurant leaders say front-of-house restaurant workers can easily be automated with today’s technology, but some disciplines remain currently irreplaceable. …