A new report finds that the government was unable to provide proof that many meat and poultry producers are living up to many of their feel-good labeling claims.

The advocacy group Animal Welfare Institute spent three years requesting documentation from the USDA about companies that boast their animals are well cared for or raised in accordance with high environmental standards. The USDA failed to supply documentation supporting these sorts of claims—which range from “Humanely Raised and Handled” to “Sustainably Farmed”—for 20 of the 25 products AWI investigated.

The findings suggest that whether or not the animals in question are actually being raised humanely or in an eco-friendly manner, there are big gaps in verifying those claims and giving consumers access to that information. “We’re not suggesting that all these claims are misleading or that the claims we reviewed were misused,” says Dena Jones, manager of AWI’s Farm Animal Program. “But that’s the problem—we don’t know,” she notes. “That doesn’t give any assurance to the consumer.”

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