FMI & Nielsen Release Consumer Research On Fresh Prepared/Deli In Grocery

CHICAGO, IL – Food Marketing Institute (FMI) released its inaugural analysis, The Power of Fresh Prepared/Deli, which explores fresh prepared and deli foods through the eyes of the consumer. Grounded in Nielsen data, the research outlines how the supermarket industry will continue to identify improved ways to track consumer dynamics, convenience and household trends that have had a profound impact on meal preparation and shopping behaviors regarding fresh prepared foods.

The Power of Fresh Prepared/Deli uncovers insights on consumer buying behaviors for fresh prepared food choices to better identify what choices consumers are making and how they are determining where and what they will eat. Key opportunities and strategies for retailers and their suppliers are identified in the fresh/deli space.

“Understanding the choices consumers make in the grocery store are vital in helping retailers drive image, reputation and trips to the fresh prepared and deli section,” says Sarah Schmansky, director of Nielsen Fresh. “Improvements to drive increased fresh-prepared purchases can be approached in many different ways, including meal solution type, operational improvements and aligning specific food items and featured cuisines most closely to the intended store audience.”

“The research shows that an increasing number of consumers are only buying a portion of the meal that’s already prepared and taking it home to combine it with ‘from scratch’ ingredients from their kitchen, which offers retailers valuable insight as they begin to think of connecting the consumer who buys the whole rotisserie chicken with other areas of the store,” FMI Vice President of Fresh Foods, Rick Stein, said. “Aligning these meal and recipe solutions with ambiance, atmosphere and experiential factors suggest evolving expectations among grocery customers.”

Highlights from the report include:

  • Driving image, reputation and trips is important to grow deli/fresh prepared, particularly as store/deli visits are declining. Fresh/deli prepared had 96 percent penetration yet only 12 percent of shoppers visit the deli with regularity across channels and banners. Making deli/fresh prepared a true point of differentiation can pay huge dividends for the department and total store.
  • Tying into mega trends and touting health and wellness claims may accelerate sales growth in deli/fresh prepared. Shoppers are interested in seeing deli/fresh prepared featuring organic, locally-sourced, non-GMO, gluten free and other mega trend- inspired foods that are aggressively growing sales in other parts of the store.
  • Focus on convenience as the overarching advantage of deli/fresh prepared versus home-cooked meals. Extensive variety helps suit different preferences among household members. Other advantages include saving money on potentially discarded food and offering more convenient options for those who do not or cannot cook on a given occasion.
  • Elevate the profile of the food itself: driving food theater, ambiance, customization, professional chefs and meal inspiration. When compared with restaurants, shoppers see the ability to combine errands and time savings as the top two advantages of deli/fresh prepared.
  • Offer variety across all types of meal options, including number of options, cuisines and regular rotation of offerings. Constant innovation is required to stay on top of flavors, ingredients and customizable options, primarily around mainstream, premium and value options.

The Power of Fresh Prepared/Deli was commissioned by the FMI Fresh Foods Leadership Council, supported by FMI, Nielsen, Hussmann Corporation and The Shelby Report, and prepared by 210 Analytics, LLC.        

For Media:

FMI: Heather Garlich, Senior Director Media & PR, hgarlich@fmi.org, (202) 220-0616

NIELSEN: Genevieve Aronson, Director Media Relations, genevieve.aronson@nielsen.com, (646) 654-5742

Download: 

A copy of the full Power of Fresh Prepared/Deli report is available to media via this link www.fmi.org/FreshFoods  or by contacting hgarlich@fmi.org

About FMI

Food Marketing Institute proudly advocates on behalf of the food retail industry. FMI’s U.S. members operate nearly 40,000 retail food stores and 25,000 pharmacies, representing a combined annual sales volume of almost $770 billion. Through programs in public affairs, food safety, research, education and industry relations, FMI offers resources and provides valuable benefits to more than 1,225 food retail and wholesale member companies in the United States and around the world. FMI membership covers the spectrum of diverse venues where food is sold, including single owner grocery stores, large multi-store supermarket chains and mixed retail stores. For more information, visit www.fmi.org and for information regarding the FMI foundation, visit www.fmifoundation.org

About Nielsen

Nielsen Holdings plc (NYSE: NLSN) is a global performance management company that provides a comprehensive understanding of what consumers watch and buy. Nielsen's Watch segment provides media and advertising clients with Total Audience measurement services for all devices on which content — video, audio and text — is consumed. The Buy segment offers consumer packaged goods manufacturers and retailers the industry's only global view of retail performance measurement. By integrating information from its Watch and Buy segments and other data sources, Nielsen also provides its clients with analytics that help improve performance.  Nielsen, an S&P 500 company, has operations in over 100 countries, covering more than 90% of the world’s population. For more information, visit www.nielsen.com.

Source: FMI & Nielsen