McDonald’s, Wendy’s, and 4 More Chains Using AI to Feed You Faster

January 16, 2025 Francisco Velasquez, QUARTZ

AI-powered kiosks and voice-ordering systems allow brands to track customer preferences, suggest orders, and even adjust items in real-time. Some chains use these tools to meet growing demand from loyalty members, while others leverage AI to speed up drive-thrus and product production. 

Wendy’s, Berry Global, LyondellBasell Collaborate to Improve Cup Recyclability; Introduce New, Industry-Leading Clear Drink Cup

The collaboration will support Wendy’s move from a selection of plastic-lined paper cups with limited recyclability to single-substrate, clear plastic drink cups that more consumers will be able to recycle – an important pathway toward circularity. Based on a mass balance approach, the cups will also use 20% ISCC-certified, recycled plastic across all North America restaurants – a quick-service restaurant industry first – with the potential to increase the amount of recycled plastic used in the future.

American Egg Board Partners with Wendy’s to Drive Breakfast Menu Trial

February 10, 2021 American Egg Board

The American Egg Board (AEB) recently joined forces with Wendy’s to help further the brand’s successful expansion into the breakfast daypart, partnering on a custom social media influencer program that leveraged consumer affinity for eggs to drive off-premise breakfast consumption in key markets.

One in five Wendy’s is Out of Beef, Analyst Says

The national meat shortage has come for Wendy’s. The fast food chain says some menu items are unavailable, and one analyst estimates nearly one in five of Wendy’s restaurants are out of beef.

Wendy’s Announces Plans to Launch Breakfast Across the U.S. System in 2020

September 17, 2019 Wendy's

The menu features signature items that takes the best of Wendy’s, from Applewood smoked bacon to the Frosty®, and creatively delivers them to fans for breakfast. Signature items include the Breakfast Baconator®, Frosty-ccino, and Honey Butter Chicken Biscuit.