McDonald’s, Wendy’s, and 4 More Chains Using AI to Feed You Faster

January 16, 2025 Francisco Velasquez, QUARTZ

AI-powered kiosks and voice-ordering systems allow brands to track customer preferences, suggest orders, and even adjust items in real-time. Some chains use these tools to meet growing demand from loyalty members, while others leverage AI to speed up drive-thrus and product production. 

Chick-fil-A Drops ‘No Antibiotics’ Pledge on Chicken, Citing Supply

The new standard will instead allow the company to use chickens that have been treated with antibiotics, although not those drugs “that are important to human medicine and commonly used to treat people.”