When we launched our grocery delivery service in 2018, we did it for one reason – our customers wanted it. Since then, it’s been a lifesaver for busy families. They can simply shop their local store from anywhere and schedule a time to have it delivered right to their front door. It’s incredibly convenient.
But as our founder, Sam Walton, once said, “To succeed, stay out in front of change.” It’s why we’re continuously testing new technology, like drones and autonomous vehicles, to find new ways to serve customers. Which made us think – what if we could conveniently deliver fresh groceries to a customer’s front door any time of the day, whether they’re home or not? That’s what we’ll be exploring in our new pilot with HomeValet.
Beginning this spring, participating customers in Bentonville, Arkansas, will be able to receive deliveries from their local Walmart directly into a temperature-controlled HomeValet-powered smart box placed outside their home. This gives customers the ability to receive secure, contactless deliveries with the peace of mind knowing their grocery items will stay fresh.
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