McDonald’s, Wendy’s, and 4 More Chains Using AI to Feed You Faster

Francisco Velasquez, QUARTZ Retail & FoodService January 16, 2025

AI-powered kiosks are just the beginning. See how some major fast-food chains are trying out the technology

Big Food is entering the AI lane.

Chains have long turned to technology to streamline operations and cut costs. But AI isn’t just about preparing food faster – it’s about customer engagement, managing kitchens, and predicting demand. It’s seemingly becoming an essential part of doing business in today’s fast-food landscape.

AI-powered kiosks and voice-ordering systems allow brands to track customer preferences, suggest orders, and even adjust items in real-time. Some chains use these tools to meet growing demand from loyalty members, while others leverage AI to speed up drive-thrus and product production. 

To read the rest of the story, please go to: QUARTZ

Related Articles

Retail & FoodService

Samsung Joins Forces with Instacart to Enhance Kitchen Experiences Through Hallmark Innovation

Samsung Retail & FoodService January 7, 2025

Starting with 2025 Bespoke refrigerator models with different types of screens — including the 32” AI Family Hub+ and the new 9” AI Home — and AI Vision Inside, the new functionality will enable consumers to replenish their favorite grocery items conveniently through Instacart by leveraging the Vision AI food recognition technology. With AI Vision Inside, consumers can not only manage their food inventory, but going forward, the experience extends further by enabling replenishment through Instacart, directly from the refrigerator. …

Retail & FoodService

PAR Technology and NomadGo Partner to Revolutionize Restaurant Inventory Management with AI-powered Counting Solution

PAR Technology Retail & FoodService November 21, 2024

By integrating NomadGo’s AI-inventory data into PAR’s Data Central back-office platform, the partnership is set to revolutionize how restaurants manage two of their largest operational costs—food and labor. By switching from manual counting to a simple scan with a smartphone or tablet, operators can save up to 15 hours each month, freeing staff to focus on delivering excellent customer service. The result: fewer errors, streamlined operations, and significant cost savings for restaurant operators.   …