McDonald’s All-Day Breakfast Is Increasing Visits And Luring In New Customers, Finds NPD

Chicago — An initial read on McDonald’s two-month-old all-day breakfast offering finds that, initially, the program is successful in attracting new or lapsed buyers and increasing lunch visits, according to a study by The NPD Group, a leading global information company. The NPD study, which is based on its receipt harvesting service, Checkout TrackingSM, also found that there was a sizeable lift in breakfast food orders throughout the day.

Looking at the purchase behavior of McDonald’s breakfast buyers who purchased breakfast foods beyond traditional breakfast hours, NPD found that a third of these buyers had not purchased from McDonald’s at all prior to the all-day breakfast launch on October 6. The study also found that McDonald’s customers did order breakfast foods beyond traditional breakfast hours, and were most interested in ordering breakfast foods at lunch – the chain’s busiest time of day. Among consumers purchasing breakfast foods at McDonald’s during lunch hours, 61 percent of their receipts also included non-breakfast items, which contributed to a bump in average check size.

Orders of breakfast foods throughout the day increased from 39 percent pre-launch to 47 percent post-launch, according to the NPD Checkout Tracking study, which analyzed a database containing receipts from more than 27,000 McDonald’s static buyers who visited before and after the McDonald’s all-day breakfast launch. 

“This preliminary review of McDonald’s all-day breakfast offer suggests consumers are receptive to ordering McDonald’s breakfast foods beyond traditional breakfast hours,” says Bonnie Riggs, NPD restaurant industry analyst and author of the study. “It’s early and there are other questions to answer as time goes on, but for now it is working.” 

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About The NPD Group

The NPD Group provides global information and advisory services to drive better business decisions.  By combining unique data assets with unmatched industry expertise, we help our clients track their markets, understand consumers, and drive profitable growth. Sectors covered include automotive, beauty, consumer electronics, entertainment, fashion, food / foodservice, home, luxury, mobile, office supplies, sports, technology, toys, and video games.  For more information, visit www.npd.com and npdgroupblog.com.  Follow us on Twitter: @npdgroup.

About Checkout Tracking™

Checkout Tracking, which launched in November 2014, is the first service to provide detailed information on consumer buying behavior, based on receipts for both online and brick-and-mortar retail purchases from the same consumers over time. Checkout Tracking delivers precise category, brand, and item-level purchase detail linked to buyers and their demographics, useful for analyzing competitive market baskets and identifying purchase patterns.  Information is collected from more than 50,000 consumers from NPD’s receipt-harvesting mobile phone app and the scanning of more than 2 million active in-boxes for e-receipts through Slice Intelligence.

Source: The NPD Group