Following the Christmas holiday debacle in delivering packages in a timely manner to customers, it was apparent that Amazon needed to make changes. Amazon Prime was a contributor to the mess, and the fees for Prime have been raised which may help damp down the last minute rush during the next holiday season.
A very good article in DC Velocity outlines other changes that are planned:
- UPS, who has been the primary carrier, will be replaced by a network of regional carriers.
- “The top 40 markets will be served by a private fleet being built by Amazon to support an expansion of its online grocery business” (Amazon Fresh). This means there will be a big expansion from the three metro areas currently served by Amazon Fresh.
To read the rest of the story, please go to: Forbes
