There are tons of articles by many experts on how technology has changed our world. I'm certainly not an expert, but looking at both sides of the same coin, what has technology done to our baking business?
It's safe to say all the available data has nearly eliminated risky decision-making, but it has also prolonged making decisions.
Unless there is true product uniqueness, supermarket buyers now have most of the power and bakers now have most of the problems. Product pricing can now be quoted to the fourth decimal place for a year, while materials volatility continues to have a field day on the "big board."
Somewhere down technology road, in-house apprenticeship training got lost along the way. Before technology came along, most people stayed at the same company for years, learning each job over time.
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