Sandwich Innovations Keep Customers Coming Back For More, Finds Technomic

CHICAGO –Sandwiches are the cornerstone of lunch and dinner menus at both limited- and full-service restaurants, where they are offered more than any other entrée. More consumers report purchasing sandwiches away from home today vs. just two years ago due in large part to operators' innovative responses to consumer demands for lower prices, greater variety, fresher fare, flexible portions and healthier items. While the industry as a whole lost 4,500 restaurants in 2011, the limited-service sandwich segment grew by 800 units, spurred by Subway, which netted 872 new franchised restaurants in the U.S. focusing on healthy, fresh, and lower-priced sandwiches.

"Today's consumer expects greater customization and broader sandwich options," says Executive Vice President Darren Tristano. "Trends in portion flexibility, variety, freshness and shareability have come to the forefront of this segment. Shareable options give operators a chance to go beyond the standard menu and try new ethnic sandwiches. Often these ethnic and next-level sandwiches, which focus on gourmet ingredients and toppings, are introduced through mini sandwiches or wraps. Giving consumers smaller, shareable portion options can be considered as healthier with less calories. This trend shows no signs of slowing down."

To help operators and others aligned with the foodservice industry more effectively identify opportunities for growth and gain a competitive advantage, Technomic has developed the Sandwich Consumer Trend Report.

Interesting findings include:

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