Month: January 2012

CHEP USA, an industry leader in pallet and container pooling solutions, was named a finalist today in two categories of the sixth annual Stevie Awards for Sales & Customer Service and was also nominated for the People’s Choice Stevie Awards for Favorite Customer Service. As a finalist, CHEP will receive a Gold, Silver or Bronze Stevie Award in both the Contact Center of the Year (up to 100 seats) and Customer Service Department of the Year – Airlines, Distribution & Transportation categories. …

Target has begun remodeling three of its 12 Richmond-area stores to increase the number of grocery items at those locations by about 40 percent. More area stores could follow. …

Heatcraft Worldwide Refrigeration, a leading provider of commercial refrigeration products and components introduces a new series of energy-efficient reach-in door cases from its Kysor/Warren brand. Acquired by Heatcraft in 2011, Kysor/Warren has manufactured the highly successful STRATUS product line of refrigerated merchandisers since 2009. STRATUS display cases’ modular design combines enhanced merchandising with increased energy cost-savings. The new door case merchandiser provides even greater efficiency with a 60 percent energy-savings compared to open cases and 15 percent more efficient than the company’s recent reach-in model. …

Kings Food Markets (Kings) today announces a relaunch of its celebrated brand. The upscale chain has 24 stores in prominent New Jersey and New York locations and has served its local communities for more than 75 years. In an effort to meet the ever-changing needs and demands of its customers – both current and prospective – Kings will mark the brand relaunch with a newly redesigned website (www.kingsfoodmarkets.com) and signature grand reopenings throughout the year.
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Safeway Inc. named Lori Raya President of its Vons Division. Ms. Raya built her reputation as a seasoned retail executive running store operations in several of Safeway's key operating divisions, and brings to her new role a unique set of skills having cross-trained at a senior-level, successfully managing large marketing units that together represent nearly half of the company's business volume. …