Month: June 2011

Customer satisfaction results for five industries show improvement for dining and lodging according to a report released today by the American Customer Satisfaction Index (ACSI). The report covers satisfaction with the quality of products and services provided by airlines, hotels, full-service restaurants, fast food, and express delivery and mail services. …

Singer Equipment, one of the largest food equipment and service dealers in the mid-Atlantic region, said it bought M Tucker Co., a Paterson-based independent food service equipment distributor. Financial terms were not disclosed. …

Store brands capped a decade of powerful growth by posting sales increases across all three of the major retail channels in 2010 and pushing dollar market share to new all-time highs in supermarkets, drug stores and total outlets, according to PLMA’s 2011 Private Label Yearbook. The PLMA Yearbook tracks private label sales and market share trends based on data from The Nielsen Company. …

Sentrana Inc., a leader in scientific marketing, announced today the release of the Marketing Management & Execution (MME) application suite which enables foodservice manufacturers and distributors to identify specific campaign opportunities and develop marketing plans based on predictive analytics. All foodservice companies must identify, plan, execute and track campaigns. MME provides the analytics and tools needed to quickly move from analysis & planning to execution & measurement on a single platform while maximizing return on campaign investments. …